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Ngā ratonga me te tautoko

Services and support

Learn about healthcare services and support available in Aotearoa. This includes online services, phones services, when to get help, and what our health professionals do.
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Find the right care

There are many ways you can get the right care and advice for you and your whānau when you feel unwell, have an injury, or a health concern.

Find the right healthcare for you and your whānau

Find a hospital

Find the right healthcare for you and your whānau

There are many ways you can get the right care and advice for you and your whānau when you feel unwell, have an injury or a health concern. Call 111 in an emergency.

Emergency departments (ED)

When to visit an emergency department in Aotearoa New Zealand, the cost, and what happens when you arrive.

Public hospitals

Hospitals provide a variety of publicly funded health and disability services such as medical, surgical, maternity, diagnostic and emergency services. The range of services offered by an individual hospital is affected by the size of the local population and the services offered by other hospitals in the region.

General practices

Everyone should sign up (enrol) with a general practice to get help with all their health needs.

Online and over-the-phone healthcare

Instead of visiting the doctor in person, you can have an appointment over the phone or online. Some providers offer this service after hours and on the weekends, as well as during normal business hours. Your own GP may offer online healthcare. You can also use other online doctor services if you do not have a GP, they do not offer online healthcare, or they cannot fit you in when you need it.

Pharmacies

Pharmacists can give advice on medicines and common issues like coughs and colds, bladder or eye infections, minor cuts and grazes, and emergency birth control.

Healthline

Healthline is a free over-the-phone health service available 24 hours a day, 7 days a week

Pregnancy, birth and children services

Services and support if you are pregnant, giving birth and raising children.

Publicly funded health and disability services

Many health services in Aotearoa New Zealand are free or have part of the cost covered. Find out who is eligible for what.

Sexual health clinics

Sexual health clinics provide confidential advice and check-ups for people of all ages, cultures, gender and sexual orientation.

Support services

Services available to people with a health-related support need.

Your rights using a health or disability service

When you use a health or disability service, your rights are protected by the Code of Health and Disability Services Consumers’ Rights.