Mental health and addiction services — Tairāwhiti

Mental health and addiction support is available throughout Tairāwhiti. There is a full range of help including acute, inpatient and community services for you and your whānau.

In a crisis

If you, or someone you know, needs immediate help you can either:

  • call 111
  • go to your nearest emergency department
  • contact your local mental health crisis assessment team.

Mental health crisis assessment teams (internal link)


Services in Tairāwhiti

Tairāwhiti has a range of mental health and addiction services including community-based and acute inpatient care.

He Waharoa is an access point for people in distress and needing guidance to access the right support.

You can be referred by your healthcare provider, social service agencies, whānau or you can refer yourself.

Phone to make an appointment or just call in, no appointment needed.

Contact us

Where to find us

He Waharoa is at:

26 Peel Street (opposite the library) 
Gisborne

Our hours are Monday to Friday, 8:30am to 4pm.

An infant, child and young person focused service that helps to create a positive change in emotional, psychological and psychiatric health imbalances that impact wellbeing.

This service covers the Tairāwhiti district up to the Anaura Bay turnoff just north of Tolaga Bay. Ngati Porou Oranga covers the area from the Anaura Bay turn off up to the northern Tairāwhiti boundary.

Hauora — Ngati Porou Oranga (external link)

Contact us

Find us at:

Gisborne Hospital
421 Ormond Road

Our hours are Monday to Friday, 8:30am to 5pm.


If you need help after hours, contact the Psychiatric Assessment Team (PATT) 06 869 0512 or 0800 243 500

Services we provide

At Te Whare o Te Rito we use a variety of approaches depending on the infant’s, child’s or young person’s emotional, psychological and psychiatric health needs such as:

  • counselling
  • various types of therapies
  • medication treatment
  • indigenous approaches such as Mahi-a-Atua.

Referrals

Referrals are processed through He Waharoa, Mental Health and Addictions service and can be made by:

  • yourself or by a whānau member
  • your healthcare provider
  • schools or tertiary education providers
  • agencies or services within our community
  • hospital services.

Te Whare Oranga is a service for whānauwho are experiencing severe and enduring distress around mental health and addiction issues.

Whaiora (the person seeking health) and whānau accessing these services will receive a comprehensive assessment to work out the best support for them. We will work alongside whānau to support a transition back to your GP.

Contact us

Te Whare Oranga is at:

110 Peel Street, Gisborne

Our hours are Monday to Friday, 8am to 4:30pm.

Referrals

You can call in without an appointment or be referred by your health provider, Gisborne Hospital or any other support service.

Te Whare Awhiora provides a safe place for people who are in mental distress or illness and require 24 hour clinical care to recover. Te Whare Awhiora is focused on the needs of people, their families and the community they live in.

Contact us

Psychiatric Assessment and Treatment Team 24/7:

  • 0800 243 500

He Waharoa: 

  • phone: 06 868 3550 8.30am to 4pm

Find Te Whare Awhiora at:

Gisborne Hospital
421 Ormond Road

Gisborne Hospital map [PDF, 768 KB]

Services we provide

Admission to Te Whare Awhiora is for the ongoing assessment, care and treatment of mental distress or illness where this cannot be safely achieved in the community. Based on active crisis or acute intervention we work to prevent further deterioration of mental distress or illness, disability, and the development of dependency.

Te Whare Awhiora offers care that aims to help people reach a point where they can safely maintain wellbeing and access other services in their community.

Mental health and addictions support for individuals and whānau, from pēpi to kaumātua.

Te Oranga Hinengaro - Ngati Porou Oranga (external link)

Contact us

  • phone: 06 864 6803

Find us at:

4 McKenzie Street, Te Puia

Te Hiringa Matua is a pregnancy and parenting support service for hapū māmā who are struggling with drug and alcohol problems.

Te Hiringa Matua (internal link)

Mental health helplines

For a list of free mental health helplines, visit the Mental Health Foundation.

Where to get help for mental health